I received this today: Awesome! Thanks so much Steve. After reading most of your book, I did look at my manual and, as you indicated, it says I am due for an oil service on my BMW 330i, so I will go ahead and schedule that with him. I think what he was trying to sell me was an oil change and a full inspection, which I am not due for. Wish me luck.
Guess What, the dealership was about to lose a customer. Now the dealer retained its customer and performed the service.
She is now an educated consumer. She saved over $200. Everybody WINS.
Steve Shaw
cheatingthedealer.com
cheatingthedealer@gmail.com
The Book
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About Me
- Mr. Steven Shaw
- Manhattan Beach, California, United States
- Has an MBA with an emphasis on Fixed Operations Management. He has consulted with and managed hundreds of dealerships across the globe. Mr. Shaw has worked with nearly every product including the prestigious Porsche and Ferrari lines. Mr. Shaw is Vice President of an industry leading consulting organization. And now he is the founder of the website mydealercoach.com, cheatingthedealer.com and the author of the super selling book “Cheating the Dealer”