Friday, July 17, 2009

An Educated Consumer...Awesome

I received this today: Awesome! Thanks so much Steve. After reading most of your book, I did look at my manual and, as you indicated, it says I am due for an oil service on my BMW 330i, so I will go ahead and schedule that with him. I think what he was trying to sell me was an oil change and a full inspection, which I am not due for. Wish me luck.

Guess What, the dealership was about to lose a customer. Now the dealer retained its customer and performed the service.

She is now an educated consumer. She saved over $200. Everybody WINS.

Steve Shaw
cheatingthedealer.com
cheatingthedealer@gmail.com